About Us

At Peaceful Funeral Services, we’re dedicated to providing heartfelt, dignified care that truly honours each life. With years of experience, our family walks beside yours, offering guidance, understanding, and support through every step of the farewell process.

We believe every service should be personal and meaningful, reflecting the unique story and legacy of your loved one. Our promise is to bring comfort, respect, and genuine care when you need it most.

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Understanding the Process

We’re here when you’re ready

Losing someone you love takes time to process. There’s no need to rush, no matter the hour or day. When you’re ready, simply give us a call. Once your loved one has been brought into our care, we’ll let you know they’ve arrived safely and arrange a convenient time to meet. We’ll make a cup of tea or coffee, sit down together, and begin planning a farewell that feels right for your family.

STEP 1

Paperwork

The first document needed is the Medical Cause of Death Certificate, completed by a doctor. Please note that some doctors may charge a small fee for cremation paperwork. We’ll also provide the forms required to proceed with booking the burial or cremation. If the coroner is involved, service dates can sometimes be delayed, but we’ll continue making arrangements so everything is ready once approval is given.

STEP 2

Dressing, Viewing & Embalming

If you’d like to help dress your loved one or arrange a viewing, we welcome that involvement at no extra cost during business hours. Embalming isn’t always necessary, but we can arrange it when a loved one is returning home before the service or for repatriation overseas.

STEP 3

Funeral or Memorial Service

The service is held at your chosen location, a chapel, church, cemetery, or special place that holds meaning. It’s a time for family and friends to gather, share memories, and celebrate a life well lived through words, music, and heartfelt tributes.

STEP 4

Death Certificate & Ashes Collection

With your permission, we’ll collect the ashes once they’re ready, usually within a few days. The Death Certificate is lodged on the day of the cremation or burial, and we monitor its progress daily to ensure it’s received as soon as possible. Once both the ashes and certificate are ready for collection, we’ll contact you straight away. As a final gesture of respect, your loved one’s name is then added to our Memorial Wall as a lasting tribute to their memory.

I had my mum’s funeral at Peaceful funeral services back in November 2020. They were amazing every step of the way, I was only 29 at the time and my mum was my world, so to go through organising a funeral is something I thought I would be dealing with in my 40s or 50s. But I can’t thank the team enough for the care they have. I popped in today as they place a plaque on their wall for each funeral they have. Its a nice gesture that you have somewhere to go to say Hello to your loved one when they opt to be cremated. They honestly have all the time in the world for you and stop what they’re doing to have a chat and see how you’re going. It made my day. Would highly recommend the team to everyone. 🕊 Rosanna Benge

Rosanna Benge

My brother recently passed and my mum, nephews and I needed help in organising the funeral. John stepped us through it calmly and practically. John has been doing this for many years and it shows in his presentation, caring and compassionate approach. He even scheduled a meeting on a Sunday so that my nephews understood the process we were about to embark on. The extended team of Kylie and Kath were tremendous help with organising the music, photo presentation and bookmarks. Nothing was ever an issue. I asked lots of questions! I was so very grateful for their help. John’s eulogy, with our input, was above my expectations showing his expertise on such things. The feedback from family and friends cemented our view that my brothers funeral was the best one they had ever been to. I would entrust John and the team to organise our next funeral which we know is coming upon us soon.